Effective Date: October 2025
This privacy policy applies to your use of our online services at www.TradersMetrics.com (hereinafter referred to as the “Website”).
We take data protection seriously. The collection and processing of your personal data is carried out in compliance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
1. Controller
The controller responsible for the collection, processing, and use of your personal data according to Art. 4 No. 7 GDPR is:
Mauricio Wells
Hollerstr. 6, 80995 Munich, Germany
Phone: +49 (0) 8664 3182612
Email: info@tradersmetrics.com
If you wish to object to the collection, processing, or use of your data under this privacy policy, either in whole or in part, you may submit your objection to the contact details above.
You may save or print this privacy policy at any time.
2. Purpose of Processing
We use personal data to operate and improve our Website and services.
3. What Data We Collect and Why
3.1 Hosting Services
We use hosting services to provide infrastructure, platform services, storage, database support, security, and technical maintenance for our Website.
Our hosting provider processes inventory data, contact information, content data, contract data, usage data, and meta- and communication data based on our legitimate interest in maintaining a secure and efficient Website (Art. 6(1)(f) GDPR in conjunction with Art. 28 GDPR).
3.2 Access and Usage Data
We automatically collect information when you visit our Website, including:
- Requested page/file name and URL
- Date and time of access
- Amount of data transferred
- HTTP response code
- Browser type and version
- Operating system
- Referrer URL
- Websites visited from our Website
- Internet service provider
- IP address and requesting provider
We use this data anonymously for statistical analysis, security, optimization, error detection, and measuring traffic. It may also help us provide personalized and location-based content.
IP addresses are stored temporarily for security or service purposes and are deleted when no longer needed. If there is a suspicion of illegal activity, IP addresses may be retained for investigation.
3.3 Cookies
We use cookies to improve Website functionality and user experience:
- Session cookies: Temporary cookies deleted when you close your browser (e.g., to maintain shopping cart contents).
- Persistent cookies: Stored on your device for 1 month to 10 years, helping us recognize returning users and display tailored content.
Cookies do not store personal identifiers such as your name or IP address. You may configure your browser to reject or manage cookies, but this may limit some Website functions.
3.4 Data for Contract Fulfillment
Personal data such as your name, address, email, order details, and payment information is collected to fulfill contractual obligations.
These data are deleted after statutory retention periods, except for data linked to a user account, which remain while the account exists.
Legal basis: Art. 6(1)(b) GDPR.
3.5 User Accounts
You may create a user account on our Website. We require your login credentials, email, and optional personal data.
After registration, you receive an activation email. You can delete your account at any time by contacting us; we will remove your personal data unless retention is required for order processing or legal obligations.
Legal basis: Art. 6(1)(a) GDPR (your consent).
3.6 Newsletter
To receive our newsletter, we require your email address and consent.
We use MailChimp for newsletter delivery. Data may be stored on servers in the USA under the EU-US Privacy Shield. You can unsubscribe or opt-out at any time using the links in the newsletter or via our Website.
Legal basis: Art. 6(1)(a) GDPR (your consent).
3.7 Email Contact
If you contact us via email or contact form, we use your data to respond to your inquiry.
Legal basis: Art. 6(1)(b) GDPR (pre-contractual or contractual purposes) or Art. 6(1)(a) GDPR (consent).
4. Google Analytics
We use Google Analytics to analyze Website usage and improve services. IP anonymization is enabled.
You may prevent tracking using browser settings or the Google Analytics opt-out plugin: Opt-out link.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest).
5. Data Retention
Personal data is stored only as long as necessary for its intended purpose. Mandatory legal retention periods (e.g., for tax or commercial law) are observed.
6. Your Rights
You have the following rights under GDPR:
- Right of Access – Request confirmation of data processing and a copy of your personal data.
- Right to Rectification – Correct inaccurate or incomplete data.
- Right to Deletion – Request deletion when data is no longer needed, consent is withdrawn, or processing is unlawful.
- Right to Restriction – Limit processing under specific circumstances.
- Right to Data Portability – Receive data in a structured, machine-readable format and transfer to another controller.
- Right to Object – Object to data processing based on your situation, including for direct marketing.
- Right to Withdraw Consent – Revoke previously given consent.
- Right to Complaint – Lodge a complaint with a supervisory authority.
No automated decision-making, including profiling, is used.
7. Data Security
We use SSL encryption and implement technical and organizational measures according to Art. 32 GDPR. Complete protection against third-party access cannot be guaranteed.
8. Sharing Data with Third Parties
We use personal data internally, unless involving third parties is necessary for service provision (e.g., logistics).
Data is generally not transferred outside the EU, except to services mentioned (MailChimp, Google Analytics).